Hax Consulting
Build post-sale into your growth engine
I’m Jaimie Hackston, and I’m here to help SaaS teams turn handoffs, onboarding, and integrations into scalable systems that drive retention and expansion.
Who I work with
I love working with:
Scrappy startups moving from 0–1 or 1–2
Integration-heavy B2B SaaS teams
Founders and operators who built something fast and now want to refine it
Success and implementation teams who are strong at relationships but constrained by fragmented workflows
If your team feels like it’s working hard but operating in parallel instead of in sync, we’ll get along.
Why this work is important to me
I’m wired to turn ambiguity into clarity.
Over two decades in startup environments has taught me that resilience isn’t loud, it’s steady and it’s structured. It’s the ability to stay calm in complexity and build systems that support people instead of exhausting them.
My lived experience shapes how I lead and how I consult. I don’t believe in chaos as a badge of honor. I believe in sustainable systems that allow teams to do their best work without burning out.
About me
I have spent over 10 years in startup and scale environments building and refining post sale functions across Success, Implementations, Integrations, and GTM Operations. I have led teams through zero to one builds, through scale, and through the inevitable recalibration that comes when growth outpaces structure.
What I have learned is simple: execution matters. but architecture determines whether execution compounds or stalls.
Post sale work is not just about technical delivery. It is one of the few moments in a client relationship where you have sustained access to context, intent, and strategy. When designed thoughtfully, it becomes the foundation for long term partnership rooted in discovery, alignment, and shared planning.
Hax Consulting exists to help companies move from reactive delivery to intentional design:
We clarify ownership.
We align workflows.
We connect systems.
We build operating models that support growth without relying on heroics.
The goal is not to add more process. It is to build the right structure so your teams can do their best work with clarity and confidence.
If you are building, scaling, or recalibrating your post sale engine, you are in the right place.